Christine Flanagan

Inquisitive and an “intersectionalist” at heart, Chris guides our client development of new learning and engagement models that transcend the limits of our current system. Drawing on some crazy cool multi-disciplinary skills and competencies she’s earned over the years in human-centered research and design, Chris is adept at guiding management teams to be capable and inspired to both pursue innovations generated and tackle new challenges on their own going forward.

Prior roles include serving as Strategic Innovation Executive at Salesforce.com supporting the creation of multi-channel innovation programs on behalf of the company’s customers. Previous, she served as Student Experience Lab Director for the Business Innovation Factory designing, prototyping and testing new models for delivering value in education. Her approach to innovation and design and has been instrumental in guiding diverse organizations such as Lumina Foundation, Berklee, College Board, ACT, Northeastern University, General Electric Oil & Gas, Coca-Cola, Southern New Hampshire University, Utah State University, FedEx, Monster and many others.

Her benevolent troublemaking skills allow her to regularly write, speak and teach on the topics of education innovation. Her articles have appeared in major education journals and publications such as Educause and New England Journal of Higher Education. And her work was most recently profiled in Wired for Success: Real-World Solutions for Transforming Higher Education.

Many moons ago, Christine received a BA in English (go Humanities!) from the State University of New York, Albany and an (almost) culinary degree from Johnson & Wales University. She still loves to cook and will one day finish what she started.